Coaching for Results

This course has been devised for team leaders, supervisors and managers and will help participants develop coaching skills to support and develop staff in the workplace.

AIMS

To ensure managers have the skills to coach their staff to a higher performance in the workplace.

OBJECTIVES

By applying the learning gained from this programme, participants will be able to:

• Describe what coaching is and what it is not
• Describe the skills that managers need to be an effective workplace coach
• Understand how to structure a coaching session with staff members
• Understand how to coach for development and higher performance
• Be able to suggest a useful framework for a coaching session

CONTENT

Workplace coaching – the what
Learning – push or pull?
Workplace coaching – the how
Questioning skills
What coaching is and how it works
Body Language and mirroring
Coaching skills review
Workplace coaching – the practice
Workplace coaching – the plan