AtLast! Training LtdInterview Skills
A participative 1 day course for Managers and Staff who want to update their skills and confidence when interviewing
BENEFITS
At end of this course, delegates will be able to:
• Conduct work-based interviews in a professional manner, and with improved confidence
• Thoroughly prepare for the interview
• Use improved communication skills in an interview
• Practice their new skills in a safe environment, and get feedback on their developmental areas
CONTENT
• Generic Interview Skills
• Preparation and Professional Behaviour
• Encouraging Interviewees to participate
• The Power of Questions
• Effective Listening
• Controlling interviewees
• Practice Sessions and Feedback
