INTRODUCING CHANGE

Change is inevitable. Poorly introduced change creates problems, with all the downsides that these trigger.

This one-day AtLast! course focuses on developing the skills required to introduce change that is both successful and smooth, whilst minimising resistance and increasing acceptance.

DESIGNED FOR

Managers or staff who have a responsibility for introducing change, whether large or small, into their organisation.

Also for project managers who are introducing change. (Note: This is not a project management course: see separate course details.)

BENEFITS

As a result of this course participants will be able to:

• Develop a deep understanding of an intended Change
• Anticipate and assess obstacles to the Change so that action can be taken to avoid them
• Use approaches to improve acceptance of a Change
• Review a Change for learning points

CONTENT

• Understanding Change
• A Change Toolkit
• The Change Situation
• Approaches to analysing the Change
• Handling Risk, Potential Problem Analysis
• Getting Buy In, Three Types of Buy In, 'The Change Equation'
• The Change Acceptance Scale
• 7 ways to introduce Change
• 7 ways to overcome resistance to Change
• Case Study (in groups)