INTERVIEW SKILLS

A highly participative 1 day event designed by AtLast! Training for Managers and Staff who want to update their skills and confidence when interviewing others.

BENEFITS

At end of this course, delegates will be able to:

• Conduct work-based interviews in a professional manner, and with improved confidence
• Thoroughly prepare for the interview
• Use improved communication skills in an interview
• Practice their new skills in a safe environment, and get feedback on their developmental areas

CONTENT

• Generic Interview Skills
• Preparation and Professional Behaviour
• Encouraging Interviewees to participate
• The Power of Questions
• Effective Listening
• Controlling interviewees
• Practice Sessions and Feedback